Would you like to add a 30% tip to that $6 oat milk latte?
According to The New York Times, a trend toward
… serving up tip choices to customers generally leads to bigger tipping. A
Then, there’s the social aspect of tipping. Tip menu options served up on point-of-sale tablet apps, like Square, can make it awkward not to tip — especially if the worker can see your choice. It’s also easier (and
But tip menus can backfire…
… if the options are too high. For instance, if options start at 25% and scale up to 30%-35%, customers may view it as
Tipping fatigue is setting in, too: Now that inflation is sky-high and the restaurant scene is returning to normal, customers feel less compelled to tip everywhere, per NYT.
At quick-service restaurants, the average tip is declining. In April 2020, the average tip was
[yuzo id=820442 ]