MoviePass actively tried to stop users from seeing movies, FTC alleges

Like a third act reveal we all should have seen coming, it turns out that MoviePass was even more of a villain than we thought. 

The movie ticket subscription service, which promised customers the ability to see one film in theaters per day for $9.95 a month, officially shuttered (for good) in 2019. However, according to a Federal Trade Commission complaint released Monday, the company actively worked to prevent its customers from seeing movies in theaters. 

MoviePass allegedly did this in three calculated and rather hilariously screwed-up ways.

First, according to an FTC press release announcing the complaint, MoviePass invalidated users’ passwords and claimed, falsely, that it had detected fraud related to their accounts. And we’re talking about a lot of customers. According to the complaint, MoviePass did this to 75,000 users — many of whom where then locked out of their accounts as “MoviePass’s password reset process often failed.” Read more…



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