Suppose, for the sake of argument, that you had a legitimate, well-founded complaint against a stock-trading app. Maybe, and this is just a hypothetical, the app — seemingly to protect its own interest against that of its users — locked you out of certain trades.
That’d be a bummer, right? In addition to any potential financial loses you might experience, there’s a real chance you could end up feeling angry, frustrated, sad, despondent, or all of the above. And while sure, the immediate damage is already done, that doesn’t mean you’re powerless. Read more…