There are bad customers or rude waiters, and then there are these people. They take the phrase “customer service fail” to the next level, so buckle in for these jaw-dropping stories about people who absolutely, definitely should not be allowed in public.
1. Everybody’s Got a Story
Once I went to a place known for it’s Cuban sandwiches with my family. We were all really excited, because we like food in my family. So we get our drinks and everything seems fine. We were seated immediately and everyone was really nice. Our waitress brings us our drinks and says she’ll be back in a bit to take our food orders.
We’re conversing and such, so we don’t notice immediately how long it’s taking for our waitress to come back. We wait another 20 minutes just in case. The place is pretty empty, so eventually we ask another server if they know what happened to our server. He says he’ll go check, but that he’ll take our food orders if we’re ready to speed up the process.
About 45 minutes later, my dad is about to explode. It doesn’t take that long to make four sandwiches. He’s about to go complain when, as if on cue, our waitress comes running and screaming out of the kitchen and goes right on out the front door. Everyone goes completely silent and just watches the door for a couple seconds. Then we found out the dark truth.
It turns out she had a nervous breakdown right about when we ordered our food. She had been just pacing around in the kitchen, slowly becoming unhinged. The manager apologized and we got free sandwiches. The moral of the story, though, is that you never know what is going on with your server. Maybe they’re doing a bad job, but they might be on the edge of snapping entirely.